Share this Post:

unEARTHED. The Earthjustice Blog

Unplugged: Why Won't Target Follow the Law?


    SIGN-UP for our latest news and action alerts:
   Please leave this field empty

Facebook Fans

Related Blog Entries

by Raviya Ismail:
Unplugged: DOE Standards Will Save Americans Money

Thanks to action taken by the U.S. Department of Energy, American consumers are expected to save more than $21 billion (through 2043) on their utility...

by Jonathan Wiener:
Unplugged: Energy Guide vs. Energy Star

If you know the difference between the Energy Guide label and the Energy Star label, you are in better shape than many consumers, even many energy-con...

by Jonathan Wiener:
Keeping Consumers In The Dark

The Federal Trade Commission announced today that it will delay a requirement for manufacturers to provide more detailed information on light bulb pac...

Earthjustice on Twitter

View Jonathan Wiener's blog posts
22 September 2011, 12:41 PM
Target withholds important energy information from consumers

Target has made headlines lately for its customer service debacle involving the launch of a designer line, but, unfortunately, the company’s woes with customers seem only to get worse.

Today, Earthjustice filed a citizen complaint with the Federal Trade Commission because the company has withheld from its customers important energy information on appliances. Congress has ordered the FTC to ensure companies provide this information, and we are calling on the commission to  initiate enforcement action against Target Corporation for repeated ongoing violations of the laws requiring this information.

We’ve been tracking Target’s website since January, when we saw that it was selling appliances without the required energy efficiency information.

We first sent Target a letter about its violations in April. In response, Target said it was aware of the rule and would fix the listings in its redesigned website “later this year.” But that website launched last month, and the large majority of the company’s listings are still in violation. We’ve made several attempts to contact Target about this since our initial letter, but its response has been to stall and ignore us.

Plenty of other companies we’ve notified have promptly updated their listings. Why can’t Target?

Here’s why this is so important: we know consumers want this information. Just last month 10,000 of you let us know that this information was valuable and that you want it to be front-and-center for every appliance listing.

Hopefully with our latest step, Target will realize that the right thing to do is inform its customers. If it doesn’t, it could be facing some hefty fines.

I like to shop at Target, but I do not like to feel conflicted about it. Please stay after them until they are in compliance--thanks!

Post new comment

The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <p> <ul> <ol> <li> <dl> <dt> <dd> <blockquote>
  • Lines and paragraphs break automatically.

More information about formatting options